View national and regional cashless adoption statistics with key initiative insights
"Mudah. Pantas. Selamat."
STATISTICS
Statistics of the Cashless Society Initiative
In line with the National Policy Objectives (NPO), the Malaysian Communications and Multimedia Commission (MCMC) plays a crucial role in promoting digital adoption across industries and among the rakyat. This aligns with our mandate to maximise the utilisation of digital infrastructure connectivity, particularly through the JENDELA programme, which targets 100% 4G coverage by 2025.
The Cashless Society Initiative forms part of these digital adoption initiatives, supporting Bank Negara Malaysia’s (BNM) target of achieving 400 e-payment transactions per capita by 2026. Reliable internet connectivity plays a crucial role in enabling e-payments. To ensure the initiative has maximum impact, one of the main requirements for implementation in each state is achieving at least 95% 4G mobile coverage.
Malaysia E-Payment and Connectivity Statistics
National Transaction Volume Per Capita by EPayments (Source: Bank Negara)
342.96 on 2023
Share of E-Payment Transactions 2024 (%) (Source: Bank Negara)
Mobile Cellular Penetration Rate per 100 Inhabitants by State 2023 ( % ) (Source: MCMC Industry Performance Report 2023)
Mobile-Broadband Coverage 4G by State 2024 ( % ) (Source: MCMC Facts & Figures 4Q 2024)
Cashless Melaka Phase 1
Total Number of Traders
2,000
Total Number of Users
13,000
Participating Company
MCMC & PayNet @28 NADI Nationwide
Total Number of Touchpoints
28
Total Number of Visitors
6,299
Total Number of Transations by Traders
6,617
Total Cashless Transactions by State
Total Number of Visitors
Cashless Society Initiative Phase 2
Total Number of Visitors
24,903
Total Number of Touchpoints
56
Total Number of Transaction by Traders
6,340
Total Traders Onboard with Digital Platform
1,920
Total Number of Transaction by FSP
1,939
Total Number of Transaction by EO
2,667
Total Number of Transaction by FSP + Traders + EO
10,946
Total Cashless Transactions by State
Total Number of Visitors
Total Number of Touchpoints by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
156
Security & Safety
155
Income Opportunity
115
Capacity Building
123
Johor Cashless Society
Total Number of Visitors
6,103
Total Number of Transaction by Traders
1,822
Total Traders Onboard with Digital Platform
406
Total Number of Transaction by FSP
580.0
Total Number of Transaction by EO
765.0
Total Number of Transaction by FSP + Traders + EO
3,167
Total Touchpoints by FSP
Total Cashless Transactions by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
156
Security & Safety
155
Income Opportunity
115
Capacity Building
123
Negeri Sembilan Cashless Society
Total Number of Visitors
7,242
otal Number of Transaction by Traders
1,170
Total Traders Onboard with Digital Platform
359
Total Number of Transaction by FSP
624.0
Total Number of Transaction by EO
1,163
Total Number of Transaction by FSP + Traders + EO
2,957
Total Number of Touchpoints by FSP
Total Cashless Transactions by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
156
Security & Safety
155
Income Opportunity
115
Capacity Building
123
Pahang Cashless Society
Total Number of Visitors
7,799
Total Number of Transaction by Traders
3,348
Total Traders Onboard with Digital Platform
274
Total Number of Transaction by FSP
643.0
Total Number of Transaction by EO
691.0
Total Number of Transaction by FSP + Traders + EO
4,682
Total Number of Touchpoints by FSP
Total Cashless Transactions by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
156
Security & Safety
155
Income Opportunity
115
Capacity Building
123
Cashless Society Initiative Phase 3 Overall
Total Number of Visitors
18372
Total Number of Touchpoints
56
Total Number of Transaction by Traders
4817
Total Traders Onboard with Digital Platform
352
Total Number of Transaction by FSP
2737
Total Number of Transaction by EO
905
Total Number of Transaction by FSP + Traders + EO
8459
Total Cashless Transactions by State
Total Number of Visitors
Total Number of Touchpoints by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
204
Security & Safety
202
Income Opportunity
192
Capacity Building
195
Perak Cashless Society
Total Number of Visitors
6,164
Total Number of Transaction by Traders
2,234
Total Traders Onboard with Digital Platform
157
Total Number of Transaction by FSP
1,263
Total Number of Transaction by EO
503
Total Number of Transaction by FSP + Traders + EO
4,000
Total Touchpoints by FSP
Total Cashless Transactions by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
98
Security & Safety
96
Income Opportunity
96
Capacity Building
96
Sabah Cashless Society
Total Number of Visitors
2,683
Total Number of Transaction by Traders
1,677
Total Traders Onboard with Digital Platform
111
Total Number of Transaction by FSP
563
Total Number of Transaction by EO
161
Total Number of Transaction by FSP + Traders + EO
2,401
Total Touchpoints by FSP
Total Cashless Transactions by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
49
Security & Safety
49
Income Opportunity
43
Capacity Building
43
Sarawak Cashless Society
Total Number of Visitors
3,399
Total Number of Transaction by Traders
906
Total Traders Onboard with Digital Platform
84
Total Number of Transaction by FSP
692
Total Number of Transaction by EO
116
Total Number of Transaction by FSP + Traders + EO
1,714
Total Touchpoints by FSP
Total Cashless Transactions by FSP
No. of Awareness and Promotion Campaign
Financial Digital Literacy
46
Security & Safety
46
Income Opportunity
45
Capacity Building
45