Discover the vision, mission, and story behind the Cashless Society Initiative
"Mudah. Pantas. Selamat."
ABOUT US
Initiating a Cashless Society in Malaysia
The Cashless Society Initiative aims to stimulate the culture of a “Digital First Society” and increase public awareness that the adoption of digital payments is convenient, secure, fast, and easy. The initiative also aims to enable hybrid sales for small traders/retailers to expand their market through digital channels, increase income opportunities, and ensure business continuity during unexpected calamities like floods, COVID-19, etc.
The Cashless Society Initiative has introduced the Cashless Society Framework, which is guided by four key pillars: Digital & Financial Literacy, Security & Safety, Income Opportunity, and Capacity Building. The success of this framework is assessed by the number of community touchpoints that are digital-ready through the implementation of the aforementioned pillars, the number of cashless payments transacted, and the number of traders onboarded on digital platforms.
The first phase was launched in Melaka and at 28 NADI centers nationwide in late 2022. Through the Cashless Melaka and promotional and awareness campaign, a total of 13,000 cashless transaction users were reached, and over 2,300 merchants were successfully registered on digital platforms. Based on the positive outcomes of this programme, MCMC has further continued the Cashless Society Scaling Up Initiative Phase 2 2024 in three states: Johor, Negeri Sembilan, and Pahang together with its strategic partners. Moving forward, Phase 3 is scheduled to be rolled out in Perak, Sabah, and Sarawak in 2025, continuing the initiative’s strategic expansion across the nation.
The 4 Initiative Pillars
The initiative is guided by four pillars: Digital & Financial Literacy, Security & Safety, Income Opportunity, and Capacity Building. With success measured by community digital readiness, cashless transaction volumes, and traders’ participation with online business.
Financial & Digital Literacy
Ensuring that everyone, regardless of their socioeconomic status, has access to financial services. It also includes awareness on effective and informed decisions.
Security & Safety
An awareness on current challenges use of digital transactions, and to promote secure use of digital transactions, fraud prevention, and data privacy.
Capacity Building
To conduct capacity building programmes and training for digital transactions.
Income Opportunity
To generate income within digital realm.
PROGRAMMES
Cashless Society
Programmes
1
Industry Roundtable & Briefing Session
2
Cashless @ NADI Programme
3
Cashless Carnival @ NADI Programme
4
Cashless @ State Programme
5
Adhoc
Industry Roundtable & Briefing Session
Industry Roundtable and Briefing Session aim to coordinate implementation and align stakeholders for the successful rollout of the programme in every state.
State covered: Industry Roundtable Phase 2, Briefing Session Negeri Sembilan, Briefing Session Pahang, Industry Roundtable Phase 3 and Appreciation Ceremony, Briefing Session Sabah, Briefing Session Sarawak
Cashless @ NADI Programme
Cashless @NADI programme is implemented across selected National Information Dissemination Centre (NADI) locations in Malaysia.
State covered: Johor, Negeri Sembilan, Pahang, Perak, Sabah, Sarawak
Cashless Carnival @ NADI Programme
Cashless Carnival @NADI Programme is implemented across selected National Information Dissemination Centre (NADI) locations in Malaysia.
State covered: Johor, Negeri Sembilan, Pahang, Perak, Sabah, Sarawak
Cashless @ State Programme
Cashless @ State programme is implemented in collaboration with state governments and strategic partners at state-level events.
State covered: Melaka, Johor, Negeri Sembilan, Pahang, Perak, Sarawak
Adhoc
State covered: Borneo Flora Festival (BFF) Labuan 2025, Jelajah Karnival KPDN 2025 Zon Tengah
GALLERY
Event Photos of the Cashless Society Initiative
View event photos showcasing the Cashless Society Initiative's activities, involvement and achievements.
View galleryKEY STATISTICS
Initiative Impact: Key insights into the growth of the Cashless Society Initiative.
Learn more62574
No. of Visitors
26022
No. of cashless transactions
4572
New Digital Traders Onboarded onto the Digital Premise
1348
No. of Awareness Activities
(as of November 2025)
